If you get a support call from Uncle Eustace, you can take care of it on your mobile. (888) 767-4679 40 Exchange Place, Suite 1710, New York, NY 10005 Pennsylvania Sophos, Suite 200 Cranberry Business Park, Building 300 3159 Unionville Rd. I need someone to tell me what steps we need to take to either talk to tech support (beyond calling in and leaving a number.I have waited on hold for well over an hour also before.no luck there either!) or to get someone who can tell me what we need to do. The affordable Sophos Home Premium expands on basic antivirus with.
#Contact sophos home support update#
Click the Update button once done, to receive a verification code to. Enter your new email address on the fields and confirm with the same email address. Click the Edit button beside the email section. Enter your Sophos Home account password to unlock the settings. He is getting very upset that no one calls us back. Click on your email at the upper right of the dashboard then choose My Account. This proactive approach to protection, along with real-time threat intelligence from our 24/7 SophosLabs, ensures computers are protected from new and developing viruses, malware, ransomware attacks, application and OS exploits, PUAs, phishing attacks, malicious websites.
#Contact sophos home support registration#
You must use your Clark email address to receive the registration link. I can't even put the new version on that server but connecting to the main server, as I could with the old version. I have called support many times and left my number for call back, no one has ever called me back! My superintendent is expecting me to have this issue resolved by Monday (tomorrow). Sophos Home takes Internet security to a whole new level by seeking out and analyzing suspicious behaviors and activities. Clark University ITS provides access to Sophos Home, an antivirus (AV) software. However, our Superintendent's office is on a different server, that now will not allow updates as it would before.
The grayed out features below become available. Reflexion product support is provided through the regular Sophos Support channels by visiting After logging in, you'll be able to access chat, create a case, or call in for critical issues. To provide contact information to Sophos Technical Support: Select the Activate Appliance Support Alerts check box.
Our school has one server that has the enterprise console on it that most of the computers in the school update from. The Appliance Support Contact page prompts you to provide information that Sophos Technical Support can use to contact you if there is ever a critical problem. Back at the end of April, begining of May our school updated to a newer version of Sophos anit virus.